Last updated: October 22, 2017
Arkon Web Solutions ("we", "us", or "our") operates the www.arkonwebsolutions.com website (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Who is Arkon Web Solutions? : Fidlin Industries Private Limited, a company incorporated under the laws of India, CIN: U74999WB2017PTC219647, having its registered office at C-447, Ramdashati Karatkal, Garden Reach, Kolkata – 700 024, West Bengal, India. ("Arkon Web Solutions") is a unit of Fidlin Industries Private Limited, which offers Domain Registration, Web Hosting, SSL, Web Design & Development Services, SEO Services etc including through its website www.arkonwebsolutions.com
Types of Info We Collect : We collects non-personally identifying information such as browser type, operating system, referring site, and the date and time of each site visit. We may also collect personal information that you volunteer when you subscribe to our newsletter, respond to a survey, or fill out a form.
Use of Information : Arkon Web Solutions primary purpose in collecting non-personally identifying information is to better understand how visitors use our web site. Information we collect may be used: To personalise your experience To improve our web site To write and publish reports or blog posts that include aggregate data. If you choose to provide your email address, we may use it to send you information and respond to inquiries.
Standard Refund Terms
Products purchased from us may be refunded only if cancelled within the following timeframe:
1. Annual Plans - Within 30 days of the date of the transaction.
2. Monthly Plans* - Within 48 hours of the date of the transaction.
* Monthly Plans include all plans with less than a 1 year term (e.g., 3 mos., 6 mos., etc.)
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.
If a Hosting Service has already been performed, then it is nonrefundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
Purchased Product w/ Free Domain
In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on our website and is not subject to any promotion, discount, or other reduction in price).
Professional Web Design & Development Services
Web Services: 30% cancelation fee when in progress, non refundable once complete.
Logo Design: 40% cancelation fee when in progress, non refundable once Artwork Delivered.
SEO Services is a 6 months commitment billed monthly. You are expected to stay at the agreed upon price for 6 months. You can cancel SEO Services at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. When you cancel, you become responsible for maintaining any and all of the onsite or offsite optimizations previously done by SEO Services. If you cancel SEO Services within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you will have to pay for the first month and you will not be billed for future months.
Products Not Eligible for Refunds